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Issue with Automation for Jira in Jira Cloud

Dave Hendrick
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I'm New Here
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September 17, 2019

Hey All,

So we traditionally used Jira Portfolio and recently made the decision to stop paying for it.

As a result we created a custom field named "team assignment" and have been using it with no issue for our team tracking purposes. I am trying to execute a one time automation that will copy the contents of that field down to the same field on any of its sub-tasks.  When I run that rule it tells me that the rule has executed successfully but that "Tried to copy value but fields are incompatible customfield_10109 : customfield_10109" 
Any ideas on how to better accomplish this or how to get my current automation working?

 

Screen Shots of the rule to help clarify the ask:

automation SS 1.jpgautomation SS 2.jpg

1 answer

1 vote
John Funk
Community Champion
September 17, 2019

Hey Dave,

I would suggest you open a support ticket directly with the Automation for Jira folks. I have found them to be very responsible and helpful. 

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