Issue security level options

[Rahul]

I have a project associated with issue security scheme. I have some security levels like L1, L2, L3. And i have n number of users Jira.

Now my question is can we have option like if an issue is created with L1 issue security level the issue should be assigned to particular user and if an issue is created with L2 security level the issue should be assigned to another particular user. Is it possible??

[Ste Wright · Accepted solution]

Hi @Rahul 

Sure, this is possible using Automation.

The rule will look something like this:

• Trigger: Issue Created
• Condition: If/Else Block - If...
  • Sub-Condition: Advanced Compare Condition
    • First Value = {{issue.Security.name}}
    • Condition = equals
    • Second Value = L1
  • Sub-Action: Assign Issue
    • Assign to = Specify user
    • User = <<User here>>
• Condition: Else-If...
  • Sub-Condition: Advanced Compare Condition
    • First Value = {{issue.Security.name}}
    • Condition = equals
    • Second Value = L2
  • Sub-Action: Assign Issue
    • Assign to = Specify user
    • User = <<User here>>

Let us know if this works for you!

Ste

[Rahul]

@Ste Wright Automation got failed and I am getting error like " Actor does not have permission to view one or more issues, or the issue was deleted (please check permissions and issue security levels)

[Ste Wright]

Hi @Rahul 

Ensure all Security Levels include access for the Project Role "atlassian-addons-project-access"

All permissions in the Permission Scheme relevant to the Automation will also need to provide access to this Project Role.

This Project Role is a non-human role, which allows Apps (like Automation) to take action on Issues. It needs the Security Level access to see those Issues.

Ste

[Rahul]

@Ste Wright TQ it worked