Issue marked as Done and dissapears from the sprint

[Deleted user]

In the past, when an issue is marked as 'Done' it would show up in our sprint with a 'strikethrough'.
 
However now the issue is simply disappearing from the sprint .what could be causing this?

[Alexey Matveev · Accepted solution]

Hello,

Do you mean it is disappearing from an active sprint? If so, then check the filter for the board (project settings -> general).

[Deleted user]

Hi  @Alexey Matveev

Here project settings -> genera, what I need to check for?

Thanks

[Alexey Matveev]

You need to check the JQL query for the filter. Maybe it does not select issues in the Done status, that is why your issues disappear if in the Done status.

[Deleted user]

The filter query is project = SKYD ORDER BY Rank ASC

where SKYD Is not the project key is this causing the issue?

Thanks

[Alexey Matveev]

Do you mean that your Done issues change the project? Because if SKYD is the wrong key, no issues would be selected in the board.

[Alexey Matveev]

Do your issues disappear from the active sprint or not active? If they disappear from not active sprints, it is the expected behaviour.

[Deleted user]

The current sprint have 2 days remaining.

[Alexey Matveev]

Also check if any quick filters are enabled. Quick filters are on the top of the screen while viewing the active sprint.