Issue connecting to SQL database

[Najeeb Pallath]

Suport,

I  am having issues with  setup of JIRA database . Windows authentication fails. SQL side shows it's using authentication. Need to change the authentication method to windows but can't create  or view the config file 

[Shannon S]

 Najeeb,

Can you confirm you have reviewed the following documents?

• Setup "Windows-based" (Active Directory) authentication with SQL Server (earlier than Jira 7.5.0)
• Using Integrated Security with Microsoft SQL Server for Jira (later versions)

If this does not help can you confirm your MS SQL version and your Jira version, and let us know what error messages you're seeing? What reason are you not able to view or create the dbconfig.xml file? Is there an error there?

Shannon