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Issue collector has no response when trying to click on it

Deleted user April 10, 2019

I was trying to follow the instructions here :

https://confluence.atlassian.com/adminjiraserver073/using-the-issue-collector-861253486.html

 

So the HTML code I have generated is :

<script type="text/javascript" src="https://jira.internal.babbel.com/s/4e56e90db4cef240f41eafb918691fd0-T/u0ny8j/710001/bc309b657d4b9386d2ac102b4634f68f/2.0.27/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector.js?locale=en-US&collectorId=27592a82"></script>

<script type="text/javascript">window.ATL_JQ_PAGE_PROPS = {
"triggerFunction": function(showCollectorDialog) {
//Requires that jQuery is available!
jQuery("#myCustomTrigger").click(function(e) {
e.preventDefault();
showCollectorDialog();
});
}};</script>

 

I am trying to add it in the confluence page with the html marco.

So there is the code I have :

<html>
    <head>...</head>
    <body>
        <script type="text/javascript" src="https://jira.internal.babbel.com/s/4e56e90db4cef240f41eafb918691fd0-T/u0ny8j/710001/bc309b657d4b9386d2ac102b4634f68f/2.0.27/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector.js?locale=en-US&collectorId=27592a82"></script>

<script type="text/javascript">window.ATL_JQ_PAGE_PROPS = {
"triggerFunction": function(showCollectorDialog) {
//Requires that jQuery is available!
jQuery("#myCustomTrigger").click(function(e) {
e.preventDefault();
showCollectorDialog();
});
}};</script> </body> </html>

But there is nothing on the Confluence page, please help me check it out, thank you !!! 

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2019

Hello Yusi Ji,

Thank you for contacting us! I'm happy to help.

I was just looking through some existing support tickets and I noticed that you had raised a support ticket in both the Jira and Confluence projects regarding your issue collector, but noted that it was resolved.

Can you tell me if that includes this issue, and if so, what were you able to do to resolve it?

Regards,

Shannon

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