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Issue bulk operations (REST API) does not work for imported issues?

Ivan Hanák September 30, 2025

Hello,

is it possible that bulk APIs for editing issues do not work on issues imported (from csv) into Jira?

In particular this API (v3) https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-bulk-operations/#api-rest-api-3-bulk-issues-fields-post 

 

with request body

"editedFieldsInput" => [
"labelsFields" => [
[
"bulkEditMultiSelectFieldOption" => "REMOVE",
'fieldId' => "labels",
"labels" => array_map(fn($label) => ['name' => $label], $labels),
],
],
],
"selectedActions" => ["labels"],
"selectedIssueIdsOrKeys" => $issueIds,
'sendBulkNotification' => false,

with $issueIds being ids of issues which were imported (and not created by a person), the api returns the following http response:

code: 403
error: {message: "You do not have the necessary permissions to disable bulk mail notifications for this operation."}

 

However, when the request body parameter sendBulkNotification is changed to "true", the request works correctly.

 

Can this be a bug?

1 answer

0 votes
Ignacio
Contributor
September 30, 2025

No, this isn’t a bug — the 403 error happens because you don’t have permission to disable bulk notifications. It’s not related to the issues being imported from CSV. Are you a site-admin o a jira-admin at least?

You should run the request with a user that has the global permission to disable bulk notifications (admin)

https://jira.atlassian.com/browse/JRACLOUD-10962

 

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