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Issue Type not showing text/title

Leonardo Alcantar September 25, 2024

Hello Community - 

I've been trying to find out why the Issue Type list field doesn't show the title—it shows the icon, and if I hover over it, the title shows as a tip. I tried changing the names of the issues to test if that made a difference, etc., but it didn't make a difference. 

 

The Issue Type seems to be showing up correctly everywhere else. I tried to log out and clear my cookies as well. Different browsers, etc.. I don't see any settings that would make it hidden or anything like that. 

 

 

Screenshot 2024-09-25 at 4.48.21 PM.png

3 answers

1 accepted

4 votes
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2024

Hi @Leonardo Alcantar , indeed that is the behavior as implemented. I have not seen any configuration option.

0 votes
Hannes Obweger - JXL for Jira
Atlassian Partner
September 28, 2024

Hi @Leonardo Alcantar

welcome to the community!

Just to add to the previous answers: If you're looking for an immediate resolution and are open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a range of advanced features - including support for (configurable) issue hierarchiesissue grouping by any issue field(s), sum-ups, or conditional formatting - and works across any number of projects.

Plus, you can easily view the issue type name, like so:

issue-type-name.gif

Any questions just let me know,

Best,

Hannes

0 votes
Shawn Doyle - ReleaseTEAM
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 26, 2024

The only workaround is a bit tedious. If you really want to see the Issue name, you would need to create a custom field, then have a workflow validator populate it with the issue name after creation (Can also do this via automation these days).  Then configure your list to display your new custom field.

Been a while since I had to do this, and I don't think it's really worth the effort, however sometimes there is a requirement, would be nice if this was a built in option.

 

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