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Issue Type and Time line not available anymore

rik.hoeven
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February 27, 2025

Since last week I'm unable to access the timeline and issue types of a certain project.

All the other Jira projects within our company are not having this issue. 

 

The following snaps are from the timeline and issue types. Looking on the various Q&A websites give no useful recommendations how to solve this.

 

image (2).jpgimage (1).jpg

1 answer

0 votes
Valerie Knapp
Community Champion
February 27, 2025

Hi @rik.hoeven , welcome to the Atlassian Community and thanks for your question.

Those screens look like they are taken from a team-managed project, which also explains why the other projects are not impacted (if they are company-managed projects, they share a centralised configuration).

It sounds as if your access to this project has changed so that you are perhaps a viewer or member instead of an administrator. Please can you check this internally with your colleagues?

Best wishes

rik.hoeven
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I'm New Here
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February 27, 2025

Personally I have not changed anything on the project, it was already a team-managed project. And I'm still the administrator.

The strangest thing is that before last week things worked fine.

 

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