Issue: Time Tracking field is NULL check

[Anton Matkovskiy]

Hello everyone! 

I am trying to send an email alert to the assignee if they move an issue to a specific status without logging the time. 

However, I am having issues figuring out how to "null check" the time tracking field.

I tried the regex (screenshot below), as well as "equals" "null/empty/is empty/0":

May someone suggest, how can I make it work?

[John Funk · Accepted solution]

Hi Anton - Welcome to the Atlassian Community!

I tested with the below rule and it worked fine. 

[Anton Matkovskiy]

This actually worked. 
Thanks a lot. 

From your screenshot I took "less than" instead of "equal to", as well as the variable name and it worked perfectly. 

Thanks a lot :) 

[John Funk]

Great! And you are welcome!

[Gracjan Wesołowski _HeroCoders_]

Hi @Anton Matkovskiy 

Welcome to the community!

You can also consider using validators/conditions for such cases. some time-tracking apps that often have validators for such cases.

I can recommend our Clockwork Automated Time Tracking & Timesheets Pro app, which offers a workflow validator that would give you control over that.

The Clockwork time logged validator can be set on any transition in a workflow to ensure that time spent is logged before an issue can be moved to another status, regardless of whether the issue is being transitioned manually, via automation, or with an API call.

For details, you can refer to the documentation here.

Our app offers many more features that you might find useful. If you have any questions, let us know.

Cheers,

Gracjan

[Anton Matkovskiy]

Thanks for your suggestion :)