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Issue ID's - hyperlinks vs text only

Kim Yde
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I'm New Here
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October 30, 2019

Hi

I have defined a card layout with the intension of allowing me to easy/quickly open sub-tasks and linked issues "directly from the card".

The layout is shown here:

Jira links.JPG

The issues listed in "line B" are sub-tasks, and the issues listed in "line C" are linked issues..

However, I have been very dissapointed to observe, that the issue ID's listed in lines B and C are NOT active hyperlinks, but just pure text.

Consequently I cannot open the issues in question directly from the card.

Is there any way I can make them be hyperlinks?

Thanks in advance.

Kim

1 answer

0 votes
Ste Wright
Community Champion
October 30, 2019

Hi @Kim Yde

Not as far as I know based on normal configuration.

Would the issue detail view not be sufficient for this though? This is the right-hand panel which appears when you select a card - in there should be your linked issues and sub-tasks.

If linked issues is missing at all (and you're not on Cloud's new view) - you can add it by:

  • Go to your Board Settings / Board Configuation
  • Select Issue Detail View
  • Ensure Linked Issues is added under the appropriate section

Ste

Kim Yde
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 30, 2019

Thanks for the answer, Stephen

Accessing sub-tasks and the linked issues from the Issue Detail panel is indeed a possible workaround.

I would, though, prefer to avoid "the step" of changing my focus to the Issue Detail pane, and scroll down to sub-tasks and links sections, which you most of the times needs to do (at least in the Jira setup I am working with).

But thanks anaway.

Best

Kim

Ste Wright
Community Champion
October 30, 2019

Hi @Kim Yde

I had a look through the options but it looks like items on the card are just text as standard - even URLs, as requested in JSWSERVER-16165 

You could raise a suggestion for it if you think it would be something you and others would find useful? :)

Ste

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