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Is there any way to sync my Azure projects on Jira except paid connectors?

Aleena Umaiir
Contributor
July 14, 2024

 

 So that I may make an edit on Azure & it gets reflected on Jira or vice versa. 

Question no, 2: If I go for a connector, which is the best one to use?

3 answers

1 accepted

1 vote
Answer accepted
Alex Koxaras -Relational-
Community Champion
July 14, 2024

Hi @Aleena Umaiir and welcome to the community,

Syncing issues between 2 different instances is a real tedious task. I would recommend any other approach but to use dedicated apps like Exalate or "Backbone Issue Sync for Jira". At our company we use and recommend Exalate. But both of them will get the job done.

Hi @Aleena Umaiir

If you're looking to sync Azure DevOps and Jira without a paid connector, it's technically possible using their public APIs. But it's not as simple as plug-and-play.

You’d need to:

  • Write and maintain scripts that track changes on both sides
  • Handle authentication, data mapping, error handling, and updates manually
  • Build mechanisms for conflict resolution and retries when syncs fail
  • This can work for very specific, lightweight use cases—but becomes difficult to scale or maintain over time, especially across multiple projects or teams.

If you decide to use a connector, OpsHub Integration Manager is worth exploring—not because it’s commercial, but because it’s designed to handle these sync challenges cleanly:

  • You can sync work items, comments, attachments, and links—without losing context
  • It respects how each team works, so your Azure users don’t have to switch to Jira (or vice versa)
  • It ensures data integrity and traceability, even during failures or rollbacks

 

You may refer to this Atlassian marketplace listing on ADO - Jira integration by OIM 

In short: if this is a one-time sync or low-volume use case, custom scripts might suffice. But for reliable, ongoing two-way sync with clean mappings and fewer manual fixes, using a mature tool like OpsHub can reduce long-term effort and risks.

Hope it helps!

 

0 votes
Aleena Umaiir
Contributor
July 14, 2024

Thank you Alex

Alex Koxaras -Relational-
Community Champion
July 15, 2024

You are welcome! :) 

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