Is there any way how do I restrict users to view assigned issues only?

Quality Assurance Traffic July 31, 2018

Hi Support,

I've setup a new project for external users. I want to specify that new users can only see those issues in which they are assigned.

Is there any way to restrict users to view assigned issues only?

Thanks

2 answers

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Answer accepted
Lennart
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July 31, 2018

This is possible using Issue Level Security - find a pretty good documentation on this here: https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html

Quality Assurance Traffic July 31, 2018

I have configured the Issue Level Security, added Security Level field in screen configuration as well but it is appearing empty.

Didn't work.

Lennart
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 31, 2018

Basic Configuration Summary

  1. create the issue level security scheme
  2. add a security level to the issue security scheme
  3. set the default security level for the issue security scheme (in case you have multiple)
  4. add members to a security level (in your case the issue role 'Current Assignee' is important)
  5. assign the issue security scheme to the project you'd like to have it on

To your question

Looks like somethings missing within your configuration. Are you sure you've configured the needed security levels for your issue security scheme?

Quality Assurance Traffic July 31, 2018

1 thing is missing that is the Browse Project Permission.

I've assigned the relevant Group Role within Browse Project Permission, and it works :)

0 votes
Ivy Clark
Contributor
November 21, 2018

I was experimenting with this and found that there is no need to use "Issue Level Security" for this, if you only want to allow assignees to view/edit issues they are assigned to.

If you have a Permission Scheme already setup, you can simply add "Current Assignees" to the following permissions:

  • Browse Projects - this allows them to view epics/tasks they are assigned to and nothing else

Additionally, if you expect these assignees to work/edit the tasks, you can also add "Current Assignees" to the Permission Scheme for:

  • Edit Issues
  • Resolve Issues
  • Transition issues
  • etc

This means there is no need to modify the security level per epic/issue, and you simply need to assign the epic/issues to whoever you want to see the items.

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