Is there any new updates on creating a ticket from Zendesk to Jira automatically?

[Ajal Tandukar]

I would like to create a ticket in Jira automatically whenever a ticket is made in Zendesk. Is this possible yet? I had researched in so many sites but failed to find any. Any alternative if there is no any such way?

[Jimmy Seddon]

Hi @Ajal Tandukar,

Welcome to the Community!

This isn't possible yet, but you might want to follow and comment here: https://support.zendesk.com/hc/en-us/community/posts/209049828-Automatically-create-JIRA-issue-when-a-zendesk-ticket-is-created

As the integration between Jira and Zendesk is developed by the Zendesk team.

I hope that helps!

-Jimmy