Is there any Logs or Audit Trail when using Workflow > Perform Actions
I was trying to use this feature of Workflow in Jira, Software Development Project.
That when the ticket met a certain criterion of status, date will be populated.
We have it before on the Automation, and there were sometimes that dates did not populate even though the said automation ran on the ticket.
I tried transferring it in the workflow, under the perform action. And it is more way better.
However, my teammate and I asking, if there's any way we can see any audit trail, or error log if just in any case this Perform Action did not work?
Does anyone have been using it and compare it to the Automation feature of Jira, which is the screenshot below.
1 answer
@Donna Esperas Any workflow or automation operation that modifies the work item field value is logged under the Work Item History. You can see what changed on your work item from the History tab as shown in screenshot below.
Hello @Akash Singh when I check right now, all of the performed automated action I have attached on the workflow of the statuses. The History is like this:
Just to confirm, we will never know that it is based from performed action? Whoever trigger the action that's also the logged user that will be displayed in the history logs? Even though on the screenshot above, clearing the delivery date from March 10, 2026 is based from the set performed action?
@Donna Esperas Technically, it is possible to determine whether a work item was modified by an automation rule, but the process is not very user-friendly.
To investigate this, first open the Automation section from the work item’s detail panel (as shown in the image). From there, review the list of automation executions and identify the rule whose execution time matches the change recorded in the issue history. Once identified, click the rule to navigate to its configuration page.
Next, select Rule details at the top of the page to check the rule actor configured for that automation. By default, the actor is the Automation for Jira user. Each rule execution will be performed on behalf of the rule actor. However, if the rule owner has changed the actor to another user, all actions performed by the rule will be executed on behalf of that selected user. Additionally, the rule will only be able to perform actions that the configured actor has permission to perform.
After confirming the actor, go to the Audit log tab to review all past executions of the rule. Locate the execution that matches the timestamp of the change you are investigating. Expanding the execution entry will provide detailed information about whether the action was successfully performed on the work item, as illustrated in the screenshot below.
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