Is there a way to mass close tickets?

[Sara Jones]

I have roughly 1000 tickets for my team that are in a Done/Resolved status. Is there a way to go in and mass close all of these at one time versus mark each individual ticket closed?

[Nic Brough -Adaptavist-]

Run a search for them, then select "bulk edit" from the search options menu.

Bulk edit will offer you "transition" as well as "edit" options, so you can move the selected issues through the workflow to closed, or edit to "mark" them as closed.

Note - you need the global permission to bulk edit.

[Armando Orona]

yes, that was the one I was looking before but we don't have the "EDIT" option available

based on this "Note - you need the global permission to bulk edit." is what I think should be permmissions matter. 

So, without giving "admin" access or anything like that, is there anyway to enable the edit option so we can mass close tickets?

[Nic Brough -Adaptavist-]

Yes, your admins can grant you "bulk edit" permissions, which include the ability to push issues through transitions en-masse.

[Joe Pitt]

take a look at https://confluence.atlassian.com/jiracorecloud/editing-multiple-issues-at-the-same-time-902498099.html for a way to bulk change issues through a transition.

[Sreenivasaraju P]

You can do bulk closure. please refer below link for the details.

https://confluence.atlassian.com/jiracorecloud/editing-multiple-issues-at-the-same-time-902498099.html 

[Chris Green]

This has been deprecated

[Mukesh Koshy]

Try this

https://support.atlassian.com/jira-work-management/docs/edit-multiple-issues-at-the-same-time/