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Is there a way to know if a plugin is being used in Jira Cloud?

Asier Vadillo
Contributor
December 18, 2025

Hi everyone,

We have a plugin/app installed in our instance of Jira cloud that nobody seems to know who installed or if it is being used at all. Is there any way to check if an 3rd party app is being used and where in Jira cloud?

I know in Confluence there is a Macro usage page that lets you do ir but in Jira?

Thanks beforehand! 

2 answers

0 votes
David Nickell
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December 18, 2025

@Aaron Pavez _ServiceRocket_  is giving a good first step;   another think you can look at (and it is a bit of a hack) is to examine any custom fields that are tied to the app.

Using the admin screen Aaron mentioned in his answer, I found the "app key"

Then using the rest endpoint "field", i got a list of all custom fields.

This app created several -- I can go look at my work items to see if there is data in them.

Answer_App Usage.jpg

0 votes
Aaron Pavez _ServiceRocket_
Community Champion
December 18, 2025

Hi @Asier Vadillo 

In Jira is not gonna be easy. Can you tell us which app is it?

Depending on the app, you can create a Python script to see if it's being used and where.

You can check the app audit logs under admin.atlassian.com -> sites -> click on your org -> site settings -> audit logs

Regards

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