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Is there a way to include a default list of questions within "Description" in a Form?

Emma Cohen July 20, 2023

I see the ability to do this when adding a new issue to the board, but the default text included in the description field doesn't carry over to the Form. 

4 answers

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Emma Cohen July 24, 2023

Thanks will try this. Do you have an example of how to create the automation rule? 

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Ntamen kamogne harry Michel
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July 21, 2023

@Emma Cohen You are probably using the "jira work management" product.
The forms in jira work management allow you to create issues without necessarily accessing the instance. once the design of the form is finished you can share it by email with other users. They can create issues from their emails, just by filling out the form.
they will need to have the required permissions to do so.

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Ntamen kamogne harry Michel
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July 21, 2023

Hi, @Emma Cohen   

And welcome to the Atlassian community.

Which Jira product did you use please?

Emma Cohen July 21, 2023

How can I figure this out? I thought just Jira software.  

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Emma Cohen July 21, 2023

Jira work management it seems 

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John Funk
Community Champion
July 20, 2023

Hi Emma - Welcome to the Atlassian Community!

I am confused about the form. There is no form available for Jira Software. Can you provide some more details about what you are trying to do? 

Emma Cohen July 21, 2023

I see and am using the forms tab. We don't use jira service mgmt, so don't believe it's that product image.png

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John Funk
Community Champion
July 21, 2023

Ah, very good - thanks for sharing that. You actually have a Jira Work Management project in your image. Which, obviously, has forms available to it. 

So now, let's deal with the default value. For the Description field, you cannot have a default value. You can create a new custom field of a Paragraph type (multi-line text) and put your default value in that field. And then put that field on the Form. 

Then you can create an automation rule that copies the value from the custom field to the Description field when the issue is created if you like. 

Emma Cohen July 21, 2023

I tried this but when I create a paragraph type custom question, I got the answer that the custom field was unsupported. Any ideas why? 

John Funk
Community Champion
July 21, 2023

Hey Emma - make sure you add the custom field to the screen used by the project. Here is some more guidance. It says in there to make sure the field is in the issue type scheme, but that should really say the screen. 

https://support.atlassian.com/jira-work-management/docs/manage-your-form-fields/

I just tried on my site and was able to add it with no problem. 

If it is on your screen already and you still get the error. Edit the Context associated with the field to add the project to the Context. 

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