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Is there a way to get the amount of approvals a ticket has had?

Deleted user June 17, 2019

I have a workflow which can be summarised as follows:-

Ticket is actively worked on by a member of the design team. Once the intial design concept is completed it is approved by the manager and then the designer can go back and create designs for other languages. Once done it goes back to the manager for approval. Once approved a second time the ticket can be resolved/closed.

So the flow looks like this currently:-

Open > In Progress > Review > Resolved > Closed

It loops thorugh the review & inprogress status' twice based upon approval. What I wantd to do was add a post function to calculate if it has been approved twice and if so automatically resolve the ticket.

Of course the alternative would be to create extra status' for the second loop instead. I wanted to avoid this as the status'would be a little repetitice.

Any ideas?

Should be noted that this is for a business project and I am using the free Approvals add-on to handle the approval process itself. I could change this if it would mean I can count my double loop!

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