Is there a way to be notified when Atlassian is experiencing an issue that could affect my users?

[Scott_Harman]

My company has asked each of the admins for the different softwares we use to try and find a way to be notified in case of an outage for each software we use. Is there a way to get notified when JIRA or Atlassian is experiencing an outage or decreased usage that may affect my end users? 

Anything like a message board to check, the company's Twitter account, or more preferably for us to be put on an email distribution list. 

[Mikael Sandberg · Accepted solution]

Yes, go to Atlassian Status and subscribe to updates for the product and/or service that you want to be notified about.

[Scott_Harman]

Awesome!! This is exactly what I was asking for. Follow on question: is there a similar thing for any updates to Jira that are put out? Like hey we are about to change X and we wanted to tell you type updates. 

[Mikael Sandberg]

Officially no, and this has been brought up in the past that something like that would be useful. Atlassian Cloud Support has a blog post that shows recent changes, have a look at https://confluence.atlassian.com/cloud/blog/2019/04

[Scott_Harman]

Cool. Thank you!