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Is there a way to Remove the "Clone this issue when it is done" option from the Action list?

Tanna Walters February 10, 2025 edited

There was the recent addition of the toggle for "clone this issue when it is done" and it is not helpful to my team whatsoever. In fact, it is detrimental when they accidentally select it and make copies of tickets unnecessarily. Is there a way to disable this and remove it from the action list completely?

 

Here is the feature's page: 

Automatically clone an issue when done | Cloud automation Cloud | Atlassian Support

1 answer

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Bill Sheboy
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February 10, 2025

Hi @Tanna Walters 

I agree: in my opinion, that seems like another experimental feature to support some niche set of customers, and probably should have been disabled by default (as should most such experiments).  I have experiments / lab features disabled for my profile and the feature still displays for me, so it appears this cannot be disabled by customers (at least on a Free license).

I recommend working with your Jira Site Admin to contact Atlassian Support and ask them to disable this feature for your site:  https://support.atlassian.com/contact/#/

When you hear back from them, please post what you learn on disabling the feature.  Thanks!

Kind regards,
Bill

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