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Is there a way in JIRA to figure out that the comment was actually created from Salesforce

Akhil Addagulla
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March 9, 2018

Scenario:

-          A JIRA ticket is associated to multiple Cases (Case-1 and Case-2) in Salesforce.

-          A comment is made on one of the cases (Case-1) in Salesforce

-          Per existing design, the comment is reflected in JIRA

 

Question:

Is there a way in JIRA to figure out that the comment was actually created from Salesforce Case-1?

Currently it says that the comment is created from Salesforce but doesn’t say the case number.

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