Is there a plan to add notifications on mobile when a new ticket is created in CSD?

[Riley Fowler]

I'm seeing threads asking about this as far back as 2020, why isn't this available? Seems like such an easy feature to add. And yes, I know about the workarounds using automation to add a comment mentioning you, but that shouldn't have to be done for a feature as simple as this. Would make monitoring the helpdesk so much better!