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Is it possible to setup which issuetype is possible to choose when you have two boards on a project

Kai Schmidt November 21, 2023

I have a project with two boards. I want to setup that the user can create a ticket in Board 1 only with issuetype A (and see only A, when he/she creates it) and issuetype B and C in Board 2.

I restrict the visiblity of the issuetypes per board with the filter query, but the issuetypes are "visible" in the create screen (A, B and C) in Board 1, even if only A will be visible on the board . I hope I could make it clear...

2 answers

3 votes
David Friedrich
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November 21, 2023

That's not possible as issues are created "in" a project and not in boards. So all issue types available in a project are available to a user with create issue permission.

If it is of any help, it's possible to limit the issue types based on group, role or other user attributes with the help of apps, ie scriptrunner.

1 vote
Kristian Walker _Adaptavist_
Community Champion
November 21, 2023

Hi Kai,

I can confirm behaviours for Jira Cloud can restrict issue types on the create screen, and we have an example here that can help show how to do this.

However, as the create screen shows all issue types by default, there is no way to restrict them based on a board, as Jira does not allow this.

I hope this helps.

Regards,

Kristian

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