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Is it possible to schedule creation of an issue after an issue is transitioned to done?

Jason Hartshorn August 3, 2020

I have been looking into ways to try to schedule creation of an issue one year after the current issue is closed. I see that I can create filters to find the issue closed matching the required fields and time but I cannot create the new issue based on search filter results. Is there a way to do this? Can you set a time delay on a transition automation? Any insights or tips are appreciated.

1 answer

1 vote
Jack Brickey
Community Champion
August 3, 2020

Hi Jason, if you have an automation/scripting addon you could achieve this. For example, I use Automation for Jira which has the ability to schedule an automation. It would run daily and look for specific Done issues based upon some condition(s). then if found compare the resolved date to current date and if 365d out then create the new issue. There are also specific addons that perform "recurring tasks" on a schedule, e.g. weekly, monthly, yearly you might consider. Bottom line - you need an addon.

Jason Hartshorn August 3, 2020

Ok,  I see that in the automation page. How do I pull the fields from the old issue into creation of the new one?

Jack Brickey
Community Champion
August 3, 2020

i don't know right off, would need to play with it but tied up at the moment.

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