Is it possible to reopen parent on reopening sub-task using Automation for JIRA

[Divyasri Arja]

Hi Team,

We are looking for an option to reopen parent issue on reopening sub-task issue without using paid add-ons. We have Automation for JIRA installed in our instance. So would like to know if it is possible to achieve this using this add-on or any workarounds.

Please help!!!

Thanks!

Divya

[Petter Gonçalves · Accepted solution]

Hello @Divyasri Arja

Thank you for reaching out.

I understand that you are trying to create an automation rule to reopen a parent task when any of its related sub-tasks are reopened, in case the parent issue is closed. Have I understood it properly?

you can create the following automation rule to achieve your need:

This is the rule background:

1 - The rule will be triggered when an issue is reopened / Trigger: Issue transitioned

2 - As soon as it is triggered, it will verify if the issue is a sub-task / Condition: JQL

3 - If confirmed, it will verify if the parent is in the done status / Branch rule: Parent and Condition: JQL

4 - If confirmed, the parent will be reopened. Action: Transition issue

Let me know if this information helps.

[Divyasri Arja]

Thank You Petter.. it helps .

[Petter Gonçalves]

You are welcome, @Divyasri Arja.

Let me know if you still have any questions. Have a nice day!

[Máté Gász]

You can do it without JQL search: