I can create a filter that shows me which tickets were moved from one status to another. But I can't add the information of which analyst performed this change. It would be possible ?
Try this filter:
Project = XXX AND status was XXX AND status = XXX AND status changed TO XXX BY XXX
This will return all tasks that were once in status XXX (e.g. ToDo) and are now in status XXX (e.g. Done) and their status was changed to XXX (e.g. Review) by given author (e.g. analyst in your case)
Example:
Project = XPTO AND status CHANGED FROM "status A" to "status B"
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Create an automation using the trigger: issue transitioned.
Create a custom user picker field:
In automation select the action: edit issue
Indicate the custom field and enter the smartvalue: {{initiator}}.
Whenever the issue is transitioned Jira will automatically populate it with the transition user.
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Fernando, obrigado pelo retorno.
Acredito que eu não soube explicar o que é necessário. Vou tentar de outra forma.
O Objetivo é descobrir qual analista executou determinada transição.
Exemplo: Qual analista que passou o chamado de "Aberto" para "Em andamento".
Sei que isso é mostrado no histórico, porém não seria apenas para um chamado.
Saberia algo nesse sentido ?
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De forma nativa, não sei se é possível.
Sei que usando o EazyBI, é possível extrair esta informação e já alocando em algum report no EazyBI.
Nativamente o que você consegue fazer é a combinação de valores por JQL, por exemplo:
Project = XXXX AND status = Done AND status = DONE AND status changed BY 60707bd610a0a9006f1addc4 (Sendo este o ID do usuário).
Não sei se é possível extrair especificamente de cada transição o usuário quem a executou. Um caminho pode ser explorando o automation usando o {{initiator}}, ou indo para o EazyBI montando um report e assim trazer todos estes e outros detalhes que achar pertinente.
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Hi,
You can create such a report in eazyBI app for Jira with simple drag and drop
eazyBI has the Transition and Transition author dimensions for issue filtering:
Kindly,
Janis, eazyBI support
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