I have successfully applied the automation functionality to copy the last comment into a custom field, however is it possible to limit the automation so it only does so based on the comment permission level?
We have internal comments and public comments, and I only want the public comments to be copied into this public custom field.
Hello @Kylie Grahame
Yes that is possible.
Look at the "internal" property of the comment. Refer to
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--comment--
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.