Is it possible to control the filter on persons image?

[Johan Lundgren]

Our board shows person's images. When you click on the image it filters the board to only show assigned Jira issues.

It doesn't show Jira issues where person has been assigned as tester.

Is it possible to control the filter on the image to also include issues where person are assigned as tester?

The consequence is that people miss important assigned tests.

Yes, we have also added filter in the board with the persons name and it shows both assigned and test issues. But people still click on the image and then the assigned test issues are no longer shown.

An acceptable workaround would also be to remove the person images. Is that possible?

[Alex Koxaras -Relational- · Accepted solution]

Hi @Johan Lundgren and welcome to the community

Unfortunately you can't control this specific filter. This will only show you issues which the assignee is that user. What you can do is to create quick filters which will be placed on the board. Read more here https://support.atlassian.com/jira-software-cloud/docs/configure-quick-filters/

For example your jql could be "tester = currentUser()"

And when each user would press it, it would only show his issues where he is the tester.

[Johan Lundgren]

Hi @Alex Koxaras -Relational- Thanks for the quick reply.

As, I explained above we already have specific filters with person names. But, it ends up in situations where people miss important assigned test. I will explain like this:

1. Click on the image and it only shows assigned issue. Not assigned tests.
2. Click on specific filter with your name and it shows both assigned issues and issues where you have been assigned as tester.
3. Click on the image and on specific filter and it only shows assigned issues. Not assigned test.

It's number 1 and 3 that is the problem for us. Number 2 works fine.

Is it possible to hide the images?

[Alex Koxaras -Relational-]

@Johan Lundgren no it's not possible to hide the avatars. User will have to learn how the filters works and don't press any unnecessary buttons. Quick filters use the AND logic operator.

[Sakina]

@Johan Lundgren 

you can create another board and  in board filter you can select issue  both assigned and test issues to the current user... so when ever any user will open that board he will see his assigned and test issues on that board

[John Funk]

Hi Johan - Welcome to the Atlassian Community!

Is the person the Assignee as well as the "Tester"? Or does their name appear in a field other than Tester? 

Also, what type of project are you using? Team-managed? Company-managed? Jira Work Management? 

[John Funk]

Alex went where I was going. If it is a Company-managed project, then you can create a Quick Filter for them if they are in the "tester" field. But it will not show their picture until it is actually assigned to them.