I am creating a project for access management. Where I configured screens, fields, issue types, and used automation for issue creation as well.
The idea is temporary access is requested in the "Access Request" ticket with the "access revoke date" custom field. So, WHEN access revoke date comes THEN a "Revoke access" ticket should be created.
Hello @Anastasiia Hvozdarova
There is no easy way to do this, but this is my quick idea, tested it works.
Create a custom field type "date" or you can use due date field. Create automation rule witch will run every day at 8:00 am and check with JQL if custom date filed is matching past 24 hours
You can run this rule multiple times a day, but edit your JQL, if you run it 4 times use this set to match the past 6 hours, you get the idea.
Go to your project -> add automation rule -> use trigger "Scheduled" -> switch to Cron
You can use online corn makers
In my example I use every day at 8:00 am
To find the correct JQL, go to filters -> advanced issue search -> more find your filed
and then switch to advanced to copy JQL, add this JQL to your automation rule. After that add then create an issue to your automation rule.
BR, Olga
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