Is it possible that a ticket can only be edited by one person at the same time, so that the mutual over-saving of two users is prevented?
For Example:
>>> Result: All changes of Person 2 are deleted.
Best
Michael
No, Jira doesn't allow that. The best workaround is to only allow the assignee to edit the issue. That, and some training to never assign a ticket to yourself without checking with the current assignee should avoid the situation.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.