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Intermittent “nextPageToken invalid or expired” error when Boomi process calls Jira REST API

Senthilkumar Annamalai
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October 13, 2025

Intermittent “nextPageToken invalid or expired” error when Boomi process calls Jira REST API using HTTP connector.
The issue occurs randomly during pagination when Boomi retrieves multiple pages of results using the nextPageToken parameter.


Jira API responds with HTTP 400 Bad Request and the above error message.

In few other runs, the pagination completes successfully and all pages are retrieved without error.

The error is not reproducible consistently — it appears intermittently.

To isolate the issue, I tried in Postman. The same iterative API call is working as expected in Postman.

Boomi integration process that consumes the Jira Cloud REST API endpoint
https://xyz.atlassian.net/rest/api/3/search/jql?jql=project=BA%20AND%20updated%3E%222025-01-01%2001%3A12%22%20AND%20updated%3C%222025-10-08%2018%3A51%22&fields=*all,-comment&maxResults=200&nextPageToken=

Please give me some insight into how to fix this issue.

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