Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Integrating ServiceNow with Jira using OAuth 2.0 authentication.

K AKSHAY SAGAR
February 14, 2025

I am trying to integrate ServiceNow with Jira using OAuth 2.0 authentication with the help of Jira spoke. I am also getting the access token and refresh token. Problem is when I am trying to hit the Jira, it is giving 401 error with the error message as "client must be authenticated to access this resource".

If anyone knows what's the solution is for this problem, please let me know.

 

Thank you.

1 answer

0 votes
Marc -Devoteam-
Community Champion
February 14, 2025

Hi @K AKSHAY SAGAR 

The user from servicenow you are using for this, does this user exist in Jira and does it have a license assigned and the correct permissions?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events