Installing JIRA connector - it fails with missing requirement

[Onno van der Straaten]

When installing JIRA connector from update site, it fails with message. Both update sites fail with the same message http://update.atlassian.com/atlassian-eclipse-plugin/rest/e3.7 http://update.atlassian.com/atlassian-eclipse-plugin/e3.6

{code}Cannot complete the install because one or more required items could not be found. Software being installed: Atlassian Connector for Eclipse 3.2.2.v20130909 (com.atlassian.connector.eclipse.feature.group 3.2.2.v20130909) Missing requirement: Atlassian DirectClickThrough Integration 3.2.2.v20130909 (com.atlassian.connector.eclipse.directclickthrough.feature.group 3.2.2.v20130909) requires 'org.eclipse.mylyn.commons.workbench 0.0.0' but it could not be found Cannot satisfy dependency: From: Atlassian Connector for Eclipse 3.2.2.v20130909 (com.atlassian.connector.eclipse.feature.group 3.2.2.v20130909) To: com.atlassian.connector.eclipse.directclickthrough.feature.group [3.2.2.v20130909]{code}

[Werner Keil]

A variation of that problem (might raise new ticket if it feels too different;-) prevents us from using the new JIRA system with Mylyn behind company firewall.

The offline JIRA connector archive (3.2.2 for Eclipse 3.7+ and JIRA 5+, the error also happens with 3.5 or 3.6 files) cannot be installed as it fails with the following error:

An error occurred while collecting items to be installed

session context was:(profile=SDKProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).

Artifact not found: jar:file:/C:/TEMP/e3.7-site-all.zip!/plugins/javax.activation_1.1.0.v201108011116.jar.

jar:file:/C:/TEMP/e3.7-site-all.zip!/plugins/javax.activation_1.1.0.v201108011116.jar

Artifact not found: jar:file:/C:/TEMP/e3.7-site-all.zip!/plugins/org.apache.commons.codec_1.3.0.v201101211617.jar.

jar:file:/C:/TEMP/e3.7-site-all.zip!/plugins/org.apache.commons.codec_1.3.0.v201101211617.jar

Sorry this isn't an answer, but hopefully if someone has an answer it may cover both Online and Offline installations of JIRA connect...