Installation fails resulting in HTTP 503 error

[Pete OConnell]

When trying to install Jira using a existing MySQL database the installation never completes and results in a http503 error.

When looking in the catalina.out log file I can see the plugin manager is failing because the pluginstate table does not exist. Looking in the MySQL database there's a huge bunch of tables however as expected the pluginstate table does not exist.

Is there a way I can get more information on the installation process to see why this table is not being created? 

If I allow Jira to install using the basic DB it works without issue.

[Pete OConnell · Accepted solution]

The problem was caused by the setup of the database, the collation wasn't set to utf8_bin but utf8mb4_bin. Changing it to the correct collation fixed the issue.