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Inserting web link into a checklist

Lindsey Schaper July 13, 2023

I'm using automation to insert a checklist text when an issue is transitioned.

Is there a way to insert a link into a checklist word?

For instance, * [open] "Send "Welcome!" email" - "Welcome" would be a link taking you to the google doc template.

Thanks in advance!

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Bill Sheboy
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July 13, 2023

Hi @Lindsey Schaper -- Welcome to the Atlassian Community!

Which checklist addon are you using from the marketplace?  Knowing that may help the community to offer suggestions.

Or...do you mean inserting a checklist in a text field using the markup syntax?

And for a question like this, please consider posting images of your complete rule and the audit log details showing the rule execution.  Those may provide context to help focus the suggestions.

Kind regards,
Bill

Lindsey Schaper July 13, 2023

I'm not using anything from the marketplace. I'm not sure of the specs, here's a screenshot

Screenshot 2023-07-13 at 7.23.02 PM.png

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Oleksandr Siryi_Railsware_
Atlassian Partner
July 14, 2023 edited

Hey, @Lindsey Schaper 

Technically, Jira doesn't have a default checklist option. Judging from your screenshot, you are actually using Issue Checklist.

Try using the following formatting *[open] send [welcome](www.yourlink.com) email. 

Hope this helps,

Oleksandr

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Lindsey Schaper July 14, 2023

Thanks! I'll give that a try today. Appreciate the guidance!

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Wojciech Wardaszko
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July 14, 2023

Hi @Lindsey Schaper

Thanks @Oleksandr Siryi_Railsware_ for aiding Lindsey with a request related to our app Issue Checklist for Jira Pro (or maybe its Free version) :)

Lindsey, we have a guide on formatting prepared exactly for people in your situation. There's even a video tutorial there ;)

For links, what Oleksandr wrote is exactly correct - the right syntax is to put your word in square brackets and follow directly (no spaces!) with the link enclosed in round brackets, like this:
[Contact us](https://www.herocoders.com/contact)

If you run into any other problems with your automation, feel free to ping me here or reach out to us directly through our service portal.

Cheers!

Like • Steve Y likes this
Lindsey Schaper July 14, 2023

Wonderful, thank you! I'm a newbie here so really appreciate the positive direction versus a snarky reply. Says a lot about the members. 

Thanks again!

Like • Wojciech Wardaszko likes this

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