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Info from worklog always have the same authorId and displayName --  Tempo Timesheets

Deleted user June 19, 2020

Hi. I`v got a problem. Using jira cloud api, I want to get worklogs. 

/rest/api/3/issue/{issueIdOrKey}/worklog

I got allways the same accountId of author, and displayName --  Tempo Timesheets.

why is it so?

And how can I get information about user whoose worklog is?

Thanks!

1 answer

1 vote
Susanne Götz _Tempo_
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June 22, 2020

Hi @[deleted] ,

On cloud instances, when a user logs work with Tempo, the Tempo Timesheets plugin updates JIRA’s time spent field on the issue, as many Reports, functionalities and more are relying on this field. This also happens whenever a user edits or deletes a worklog. Tempo resides in it's own system, and using it's own database not the same database and system as JIRA, by informing JIRA which user created a Worklog, we may be breaking the View All Worklog permission - as once this information is within JIRA, we can't protect it anymore, and JIRA will display the information in various places.

To retrieve information about the worklog owner via API, you will need to use the Tempo REST API, f.x. https://api.tempo.io/core/3/worklogs/issue/{issueKey}.

Please take a look at https://tempo-io.github.io/tempo-api-docs/ for more information about available Tempo API's.

Best regards,
Susanne Götz
Tempo team

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