The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Incorrect issue view when clicking link in Jira email

Espen Åberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 16, 2020

We have a Scrum (next-gen) project in Jira, that uses a new view mode of the issues. One of the features of this view mode is to show whether the issue is a child issue of an Epic and the ability to add or change the Epic/parent.

You can Add/Change the Epic through the bread crumb path at the top of the issue view, or from the Change parent menu item.

But when Jira sends emails regarding changes to an issue, the issue link has these extra parameters: ?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel.

This causes the issue to be shown in a different (old) view mode that does not show or give option to set Change parent or Epic. There are several other differences between these views as well. Simply removing the parameters from the browser's address bar and reloading the page, fixes the issue by bringing the correct new type of view.

The parameters does not seem to serve any purpose.

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events