Incoming Mail Handler - ScriptRunner messageHandlerContext error

[Batuhan ŞEN]

Hi everyone,

I want to create an issue on Jira based on reading a mail for every specific minute.

Script Runner has a document. 

https://scriptrunner.adaptavist.com/latest/jira/mail-handler.html

I tried it.

I defined Incoming mail server and used that server on adding handler. I added script. 

But an error occurred. This line has an error.

messageHandlerContext.createIssue(user, issueObject)

In detail,

Caused by: com.atlassian.jira.workflow.WorkflowException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. 

When I removed that line no error. I imported also com.atlassian.jira.service.util.handler 

Could u help me ? Any suggestions or another way to create an issue from an email? 

Thanks

BR