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Inacivity of account and data lost

Der Nichtplaner
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February 2, 2026

Hello,

 

my project has been deletet (30 Dec 2025) - familie-eckardt.atlassian.net

Is there any way of recovering the datas? There are quite important information in this project.

Thanks.

1 answer

0 votes
Trudy Claspill
Community Champion
February 2, 2026

Hello @Der Nichtplaner 

Welcome to the Atlassian community.

When was the last time you interacted with the data prior to it being deactivated?

In the email that indicated your subscription was being deactivated there should be a "contact us" link that takes you to the Billing, Licensing, and Pricing support page.

Complete and submit the form there to get assistance directly from Atlassian.

As this is a user community, where product users help other product users, we don't have any access to directly help you recover the data.

Good luck!

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