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Inability to tag users in an @people custom field

Bailey Kattleman
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January 29, 2024

I am having the weirdest problem in JIRA Discovery. I am the admin of the project, but i cannot seem to tag users in a custom @People field. Others in the project who are admins can do it, but I get "None" as my default response when I start typing as if I don't have the correct permissions, but it seems like I have full permissions. When I go to edit the field, I also don't see any configuration to be able to add users as potential options.Screenshot 2024-01-26 at 9.40.03 AM.pngScreenshot 2024-01-26 at 9.59.35 AM.png Any help would be gladly appreciated! 

 

 

1 answer

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Walter Buggenhout
Community Champion
January 29, 2024

Hi @Bailey Kattleman and welcome to the Community!

If this is indeed a user custom field, don't type the @ in front of the username. Just type their name to search. @ mentions are to notify people when you are typing in a plain text field, like the description or a comment.

If it still doesn't work, check (or ask a Jira admin to do so) if you have the globale permission browse users.

Hope this helps!

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