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  • In the board the option to create an issue only shows story type instead of all available Work types

In the board the option to create an issue only shows story type instead of all available Work types

sergio_gonzalez
June 18, 2026

No other work types.jpg

 

I checked filters, columns, status, workflow all looks good, I have 2 other boards and those show all available Work types.

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Jason Krewson
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June 18, 2026

This is pretty interesting, from my understanding you should see all work item types when you click create there.

In testing I found that one project I see all, another project I only see bug, but in the project I only see the bug work item type the space does have access to create story, task, bug, and defect.

When looking into this I found that it's possibly a known issue when different work items share different workflows.

Not sure if this is the answer but I hope it helps, I will keep an eye on this post as well to see what others say. 

Here is another post I found that was good, I know its not this exact issue but its related to the create button in columns and testing someone did: https://community.atlassian.com/forums/Jira-questions/Create-issue-button-only-in-one-column/qaq-p/1831670 

0 votes
Marc -Devoteam-
Community Champion
June 18, 2026

Hi @sergio_gonzalez 

 

Are there more issue types listed in the issue type scheme, used by the space then Story?

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