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In the New JIRA view how do I rank my ticket to the top like I used to w the old view

In the New JIRA view how do I rank my ticket to the top like I used to w the old view

In the old JIRA ticket view I can click on the 3 dots and find an option "rank to top" so I can make the ticket be at the top of my backlog.

In the new JIRA view I do not see this option nor can I see where to add it

1 answer

0 votes

The absence of that option is a known issue that you can vote on here: https://jira.atlassian.com/browse/JRACLOUD-75253

As a work around, if you right click on an issue in the backlog, you can select the Top Of Backlog option from the context menu.

Screen Shot 2021-05-25 at 1.49.44 PM.png

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Thank you for the reply Trudy. I will leave a comment encouraging bringing it back.

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Unfortunately votes on JRACLOUD-75253 are ignored because Atlassian resolved the issue as duplicate (it is not).

I've create a new issue JSWCLOUD-24001 because I cannot create issues inside JRACLOUD.

Rank to top and Rank to bottom should be restored.

Users expect existing functionality to be migrated to the new issue view. A new FAQ is not going to change that.

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