In a Jira task, is there a status to indicate the work is waiting for something?

[Gerald Britton]

I have a Jira task I'm working on.  Currently, my work is stalled, waiting for resources to become available for end-to-end testing.  I'd like to show that in the ticket, but I'm not sure how to do that.  I could not find a "pending" or "waiting" status that I  can set.  

Is there a standard approach to this scenario?

[Deleted user]

Hi Gerald,

You could use the "Flag/Comment" option that comes out of the box. You Don't need to be an admin to flag an issues and add a 'Waiting for XYZ' comment. In our shop if an issue is flagged we always expect to see a comment explaining why.

Otherwise, this is a case where you are going to need to get together with your Jira Admin and put a solution together. You could do anything from adding a status (as suggested above), a field, etc... 

Hope this helps

[Tarun Sapra]

Hello @Gerald Britton

Jira is flexible tool & and you can add desired statuses to workflow definitions and then map those workflows to projects.

Here's the Kb article about it

https://confluence.atlassian.com/jirakb/define-new-status-or-steps-in-jira-workflow-718835875.html

[Gerald Britton]

Yeah, I can't do that (not an admin).  

[Deleted user]

See above/below, where ever my answer went. It gives you a option that does not require you to be an admin.

Cheers!

[Alexey Matveev]

Hello,

You can add any status to your workflow, but you must be a Jira administrator.

[Gerald Britton]

I'm not an admin.  What is available out of the box?  Note that the status I need should also "stop the clock" so to speak.

[Alexey Matveev]

If you are on Cloud, you can create a next-gen project and modify it to your needs.

If you are on Server, then you need to contact your administrator.

[Gerald Britton]

We're on Server.  OK. I'll talk to the admin