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Importing data via CSV

Dennis Skillman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2022

I am getting some kind of error bringing in data via CSV. This is something that I have done a ton in the past and not sure what is keeping the import from happening.

 

I have the data formatted as CSV UTF-8. I have the summary field, all of the fields and data map out correctly in the preview. When I click import I get the following info back in the detailed report.

 

2022-11-12 11:23:05,656 INFO - Import started by wskillman using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
2022-11-12 11:23:05,659 INFO - ------------------------------
2022-11-12 11:23:05,659 INFO - Importing: Users
2022-11-12 11:23:05,659 INFO - ------------------------------
2022-11-12 11:23:05,659 INFO - Only new items will be imported
2022-11-12 11:23:05,659 INFO - 0 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2022-11-12 11:23:05,659 INFO - ------------------------------
2022-11-12 11:23:05,659 INFO - Finished Importing : Users
2022-11-12 11:23:05,659 INFO - ------------------------------
2022-11-12 11:23:05,659 INFO - 0 users successfully created.
2022-11-12 11:23:05,659 INFO - Retrieving projects...
2022-11-12 11:23:05,659 INFO - Project ExternalProject{id='null', key='AS', externalName='null', name='ART Sync'} exists and found correctly.
2022-11-12 11:23:05,659 INFO - ------------------------------
2022-11-12 11:23:05,659 INFO - Importing: Versions
2022-11-12 11:23:05,659 INFO - ------------------------------
2022-11-12 11:23:05,659 INFO - Only new items will be imported
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Finished Importing : Versions
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Importing: Components
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Only new items will be imported
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Finished Importing : Components
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Retrieving custom fields...
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Importing: Issues
2022-11-12 11:23:05,660 INFO - ------------------------------
2022-11-12 11:23:05,660 INFO - Only new items will be imported
2022-11-12 11:23:05,661 INFO - Importing issue: [externalId='autoid-8476962982077855754', summary='Modernized overlay group processing services']
2022-11-12 11:23:05,669 INFO - ------------------------------
2022-11-12 11:23:05,669 INFO - Finished Importing : Issues
2022-11-12 11:23:05,669 INFO - ------------------------------
2022-11-12 11:23:05,669 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
java.lang.IllegalArgumentException: expected one element but was: <com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@bf8fae95, com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@f917c3d0, com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@43a2c7d9>
	at com.google.common.collect.Iterators.getOnlyElement(Iterators.java:316)
	at com.google.common.collect.Iterables.getOnlyElement(Iterables.java:254)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.customfields.CustomFieldsUtil.associateCustomFieldWithIssueType(CustomFieldsUtil.java:272)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.customfields.CustomFieldsUtil.makeSureCustomFieldIsApplicableForIssue(CustomFieldsUtil.java:153)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importExternalCustomFields(DefaultJiraDataImporter.java:1264)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:911)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:798)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:533)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:491)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:748)
2022-11-12 11:23:05,670 INFO - No issues need to be reindexed.

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Dennis Skillman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2022

I figured it out. I forgot to put issue type. Thanks.

Iza
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2022

Eee

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