Import issues from CSV

[kalyani gupta]

When I am trying to import issues from Excel in JIRA, "bracket mismatch" error is displayed on screen. Have tried uploading the file with and without bracket but it doesn't seem to work. Need to fix it on urgent basis..!!

[Nic Brough -Adaptavist-]

An Excel file is not CSV, it's a block of (sort of) xml encoded in a binary format with large amounts of extra header data that is totally irrelevant to your issue data.

Go back to Excel and use "save as", selecting CSV as the output format.  Then try importing from the CSV file it generates.