Import a standard set of Jira tickets

Renato July 7, 2023

I need the ability to automatically import the Jira tickets to support implementation of A Project

 

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Renato July 9, 2023

If there an option to import multiple CSV files with the JIRA tickets to a product or products?

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Kai Becker
Community Leader
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July 7, 2023

Hi @Renato 

looks like you are looking for issue templates to automatically create a fixed set of issues in certain cases.
If so, you could create an automation rule that creates these issues or as an alternative, you could use a plugin. There are several ones in the marketplace.

Here are two examples:

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 7, 2023

Hi Renato,

There's not a way to import tickets automatically. You can use the CSV import function or the API. But even those are not designed to be the primary function of how tickets are created. They should be for limited use cases. 

Renato July 9, 2023

Ok 

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 9, 2023

If that answers your question, would you kindly click the Accept Answer button above to close this one out? Thanks!

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 9, 2023

Not at one time. But you can do multiple files. 

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