If an issue is open more than 3 hours in jira software i should get notification can u help on this

[jagadish kondeti]

issue

[Alexey Matveev]

Hello,

You can create a JQL filter, which selects all issues, which have been in the Open status for more than 3 days:

status = Open and not status changed after -3d

Then create a subscription for your user for this filter.

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html