Identification of Inactive Jira Users in Bulk

[Kumari Dvipa]

Hi There,

Hope you are doing well. 

I am looking for a way to identify users who have not logged in to Jira for a long period (for example, the last 90 days) so their accounts can be deactivated. In this context, inactive users are those who have not logged in to Jira for an extended period of time.

Could you please advise on how we can identify inactive users?

Thank you for your time.

Regards,
Dvipa

[Kumari Dvipa]

Hello @Marc -Devoteam- @Arkadiusz Wroblewski 

Thank you for your message I will check both option. 

Also, Can we use JQL or Automation for this?

Thank you,

Dvipa

[Marc -Devoteam-]

Hi @Kumari Dvipa 

@Arkadiusz Wroblewski is right but sometimes the information is not correct, based on that a user could also use Trello, or is able to access other Jira cloud instances, based on using the same email address, especially if its a managed account

There are some good option on the marketplace to manage this.

I like, see; Flexible User License - Auto User Management for Jira

[Arkadiusz Wroblewski]

Hello @Kumari Dvipa 

In Jira Cloud, inactivity is checked in Atlassian Administration using the Last active data. As a Product Admin you typically won’t have access to export it.

Ask an Org Admin / Site Admin / User access admin to export users and filter >90 days, then remove product access / suspend.

https://developer.atlassian.com/cloud/admin/organization/user-last-active-dates/