I would like to become an expert in Jira

[LindaCloud]

I would like to become an expert in Jira.

Please point me in the right direction.

Who I are the experts I need to talk to?

What I resources do I need to take a look at?

[Ste Wright]

Hi @LindaCloud 

I would recommend for learning...

• Atlassian University: See https://university.atlassian.com/ - there are some great courses you can take to start your learning. I'd start with the free courses to get an idea!
• Instances: Get an instance of Jira, and any other products you're interested in learning. You can get a free instance to start with, which is good for learning the ropes.

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Then, for more scenario-based learning...

• Community: Look through the Community for questions, and try to find the right answer. I find real-life scenarios are a good way to test your knowledge. You might...
  • Look for answered questions, and don't look at the resolution. Find the resolution yourself and look at the accepted answer, and see if yours matches!
  • Look for unanswered questions, and look for the right response. This might take some research, which you can then share with the asker.

• Work: Look for opportunities at work to get involved with Atlassian - for example...
  • Internal Community: If your company has a community of practice for tooling, could you join this?
  • Admin Opportunities: Look if there's any openings in your Jira Admin team - could you help with administration? Or help support answer queries for team members (as a Super User)?
  • Training: Does your company offer any Jira training? Could you take it? Could you become a trainer in future and help others?

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^ This is how I started originally :)

Ste

[James Richards]

Hi @LindaCloud

Thanks for your question.

Well, you can start with Atlassian University. For example there's a free Jira course at

• https://university.atlassian.com/student/collection/850385/path/1083901

Which is part of our free training

• https://university.atlassian.com/student/catalog/list?category_ids=21734-free-training

You can sign up for a free Jira cloud instance, so you don't have to worry about breaking your production instance with testing.

• https://www.atlassian.com/software/free#plan-and-track

Once you get comfortable you can then go and read up on specific tasks in the documentation

• https://support.atlassian.com/jira-software-cloud/resources/

And then once you become and export, come back here and answer other people's questions!

Regards,
James.