I want to use JIRA automation to link tickets based on the same fix-version

[Sebastian Müller]

Hi,

I want to use JIRA automation to link tickets based on the same fix version. Trigger should be the addition of a fix version. So whenever somebody adds a fix version to a ticket, the rule would link all tickets together which have the same fix version.

I already have created the following rule:

• Trigger: field value changed for "fix version" if added
• Some conditions for labels and team
• Action: Link issue to: trigger ticket using "relates to"

But here I struggle, because I cant select the destination the triggering ticket should be linked to. I only see the options "Trigger issue" and "Most recent issue":

So its correct that I want to link the triggering ticket, but how do I select the tickets it should be linked to? Here I want to add the condition "add all tickets with same fix version as triggering ticket". It seems I have to manually create the correct JQL query and add it somehow to this action.

I tried 

{{lookupIssues('project = "Your Project" AND fixVersion = "' + issue.fixVersion + '"').key}}

but I get an error during the execution, that the smart value didnt work.

Any help is appreciated

[Bill Sheboy]

Hi @Sebastian Müller -- Welcome to the Atlassian Community!

First thing: what problem are you trying to solve by doing this?  The issues with the same Fix Version value can already be found using that field, so the linking seems redundant.

Next, the Lookup Issues action is not dynamic like you show.  You must first use the Lookup Issues action with JQL and then the issues can be referenced.

However if you already have JQL which finds the related issues, you may instead use the Branch on JQL to find them.

I recommend first creating a sample JQL with issue search to find the issues.  Once that works as expected, update the JQL to be dynamic for use in your rule, substituting in the relevant Fix Version value.

Kind regards,
Bill

[Sebastian Müller]

I have the problem, that JIRA cant show the result of a filter within a ticket, like in confluence. Im using tickets to track releases and right now I have to click on the release and then the release version to get a list of tickets in that release.

So the goal is to have a board with all release tickets and the tickets they include. We had a confluence page, which did exactly that, but all data has to be maintained manually on that page and a board with tickets would be better.

I tried using the release pages that JIRA creates by itself, but the "Releases" overview page is not usable for me, because of all the restrictions. You cant add custom filters and again you dont see the tickets which are part of this release without another click.

If I can use a plugin to show the result of a filter inside a JIRA ticket, that would also work.

[Bill Sheboy]

I have not seen a marketplace addon which can show the results of a filter within the scope of the issue...and given issues can have linked issues (or child issues), there may not be such an addon.